Student Loan Counseling Fee Waiver Policy

Student Loan Counseling Fee Waiver Policy

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If a client’s household gross monthly income is 150% or less than the poverty guidelines provided by the U.S. Department of Health and Human Services (adjusted for family size), they are eligible for a fee waiver.

In order to be reviewed for the fee waiver, you must complete our fee waiver form and submit copies of the following documentation (documents submitted will not be returned):

• Proof of income for all household members:
  • For all employed household members: Provide most recent 2 months of paystubs.
  • For social security/social security disability income: Provide award letter or bank statement showing deposits.
  • For self employed: Provide most recent year's tax return and 2 most recent bank statements.
  • For child support: Provide 2 most recent bank statements.
• Number of individuals in the household.
• An email address, phone number or mailing address so we can contact you regarding our decision on your fee waiver application.

Income documentation must be submitted at least three business days prior to the scheduled appointment

You may submit these materials through secure file attachment on the following page.

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Student Loan Counseling Fee Waiver Form

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