CCOA COVID-19 Money Guide


There are a ton of resource lists floating around out there to help you navigate the impacts of COVID-19. Our caring financial professionals have been scouring the internet for the best resources to help you make better money decisions during the pandemic. We’ve pulled together the most useful information and tools we could find to help you stay informed and keep your finances stable. Below are the topics this guide covers. Just click a topic to skip ahead to the resources.

  1. Student Loans
  2. Health guidelines
  3. Eviction/Foreclosure
  4. Unemployment
  5. Scams
  6. Banking
  7. Financial tips/resources in a COVID-19 world
  8. Debt collection
  9. Credit protection
  10. Economic Impact Payments (“Stimulus checks”)

Student Loans

It’s critical to stay on top of your student loan payments. Falling behind can hurt your finances through added interest accrual, a high debt to income ratio and negative impacts to your credit history. But there’s some good news out there for borrowers who need help reducing expenses related to student loans including a 0% interest period and administrative forbearance. Take a look at the resources from and

Health Guidelines

As we exit the quarantine life and reenter our communities, everyone will play an important role in our collective safety. Parents, students, business leaders and employees need to know the best practices for keeping themselves and others protected from COVID-19 and other illnesses. The resources from the CDC will help you implement and observe guidelines to reduce disease transmission.

Eviction and Foreclosure

Helping people stay in their homes is something our caring financial professionals have been doing for years. Now there are more tools and resources to help people undergoing financial hardship stay in their residence. Find out what relief you qualify for, explore you options for mortgage forbearance, and learn what legal rights you have.


With over 20 million applications submitted for unemployment, many Americans are struggling with lost income. The links below will help you access the right information so you take advantage of the recent increases to unemployment insurance, access other social benefits and better yourself ahead of your next job.


It’s sad, but there are folks using the fear this pandemic has created to steal from you and your neighbors. Take a look at some of the most common tricks out there and learn to avoid and report scams.


Having a connection to a local bank is essential most days for convenience and security, but right it’s more important than ever. A simple checking account can help you get your stimulus check faster, monitor your cash flow easily and access bank resources with fewer issues. See how one local bank is helping their customers bridge financial gaps and connect with the best checking accounts available below.

Personal Finance Tips

“What should I do if I can’t pay my bills?”

“What should I do about my credit cards?”

These are questions we hear everyday, and asking the question is a great first step. For answers we invite you to check out the CFPB for some great information and tools to help you build a strategy for stability in uncertain times. Creditors are also stepping up to help people with deferrals. Find out who’s suspending payments, for how long and what you need to do in the links below.

Debt Collection

This is the worst time to get a call or piece of mail from a debt collector. Reduce your stress with some helpful information about your rights, your response and your plan to settle your debt.

Credit Protection

All three credit bureaus just opened up free weekly credit report access to everyone. Now is a great time to take control of your credit. You may be using some added debt to get by. Find out how to maintain good credit standing along the way.

Economic Impact Payments

Also known as “Stimulus Checks,” these funds are really important to many who are dealing with lost wages and higher expenses related to the pandemic. Here are some questions we’re hearing and links to the best available answers and tools straight from the IRS.